Returns & Refund Policy
At Beawar Computers Products, we prioritize your satisfaction. However, to ensure fairness and protect both our customers and our business, we have clear guidelines regarding returns and refunds. Please review our policy below:
1. Refund Policy
Unfortunately, Beawar Computers Products does not accept requests for refunds or replacements except in cases of genuinely defective items. We understand that you want to receive products in perfect condition, and we aim to ensure that all items are properly inspected before shipping.
Refunds are processed only under the following circumstances:
Defective Products: If you have received a product that is defective or damaged upon delivery, we will process a refund.
Genuinely Faulty Items: If an item is found to be faulty due to manufacturing issues, we will arrange a return and refund for the defective item.
Please note: Refunds will not be issued for any other reason. If you have any questions or concerns regarding our refund policy, feel free to contact our Customer Support Team for clarification.
2. Return Requests and Conditions
We strive to ensure that all orders are accurately fulfilled, and your product reaches you in perfect condition. However, if you need to return an item, please be aware of the following guidelines:
Used or Damaged Items: Returns will not be accepted for items that have been used or are damaged.
Missing Labels or Packaging: Items returned without original labels, packaging, or accessories may not be eligible for a return.
If your return request has been declined, this may be due to one of the above conditions. We encourage you to ensure that the item is unused, undamaged, and in its original condition before initiating a return.
3. How to Request a Refund
If your product qualifies for a return under the above criteria (defective or damaged), please follow these steps:
Contact our Customer Support Team: Reach out to us via email or phone to report the issue. Provide us with your order number, product details, and photographs of the defect or damage.
Return Authorization: Once we review your request, we will provide instructions on how to return the item, including an RMA (Return Merchandise Authorization) number if applicable.
Processing the Refund: Once the item is returned and inspected, we will process your refund. Refunds will be made to the original payment method.
4. Need Help?
If anything is unclear or you have more questions regarding our Returns & Refund Policy, please do not hesitate to contact our Customer Support Team. We are here to help you with any queries you may have.